Leaders, involve your teams in the process. It is true that not everything can – or should – be decided democratically in a staff team environment. People have differing levels of expertise and experience (and responsibility). Receive input, if appropriate, and then let your team know what’s happening.
Once the decision is made, everyone needs to be on board. However, there will be much more buy in if the team members are now part of the process of figuring out HOW the new initiative will go forward. Describe, in as much detail as you can, the end goal, and give people the authority to get you there, if possible. If not, explain why.
Above all, keep the lines of communication open. Hoarding information and keeping people out of the loop can make someone feel “powerful” in the short term, but – in the end – “teams of one” can’t get very much done… Ultimately, treating people the way you like to be treated goes a long way.
“You want to be included, listened to, respected, and involved, don’t you?” – Lee Cockerell
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