I posted a few days ago about chat hosting for online services. Do you really need someone hosting chat? Short answer: Yes! The personal touch goes a long, long way in helping people to feel like they are PART of something, instead of just WATCHING something. Here are a few quick tips:
- Don’t get into long discussions in chat that draw away from what is happening in the service. Reinforce the service, don’t have separate conversations;
- Posts should be short & sweet. If someone asks for prayer, simply saying “praying!” is good [and then actually pray, of course];
- It doesn’t happen often, but if you get a genuine “troll” [someone clearly seeking to intentionally disrupt the service – which can be a criminal offence, btw], delete their post and mute them. This may not stop them, as, in many cases, they can simply come in again under a different name. If so, have a contingency plan with someone to contact who can potentially shut chat down for that service.
More to come….

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Published by creativeworshipideas
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I'm a Christian, a husband, a dad, a son, a pastor, a consultant, a musician, a writer, and bits and pieces of a bunch of other things. My work life has followed three main phases - business to teaching to church. I was the Weekend Services Pastor for nine years at Northview Church, an awesome church in the Indianapolis suburbs. I used to work for Willow Creek, another awesome church in the Chicago area. Plus I've written for various magazines and websites, and other freelancy sorts of things... My life mission is to help the church be as excellent as it can be.
Oh yeah - the name's Greg. Greg Wallace. But not the race car driver or the major league pitcher or the British celebrity chef. Just the creative worship guy. Hi.
It's my hope that these ideas, musings, rants, raves, etc... will inspire you. They're just my opinions - but again, I hope that they'll help to inspire you. Because the church really, really needs inspired creative types. If you're a creative type (and most people are, deep-down), ask God for help. Then take any ideas that are useful to you - borrow them, nab them, use them, adapt them - and make them into something greater...
You can head over to my Instagram site for an abundance of shorter posts: creativeworshipideas. If you're looking for consulting - especially on weekend services, team leadership or multi-site strategies - I'd love to help. Just message me here, and I'll be in touch - Greg
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